What to review before you start
Review the selected timezone and audience immediately before launch. Supporter preferences, event changes, and new gifts may affect who should receive a reminder. Confirm the scheduling and pause controls available to your account in a walkthrough.
- Build the calendar around appeal deadlines and community events.
- Check the selected timezone, recipient preferences, and approval owner.
- Recheck the audience and destination link before the scheduled send.
Common questions
Should every supporter receive every reminder?
No. Segment by interest and campaign context, and review recent gifts and opt-outs before reminders. A supporter who already took action may need a thank-you instead.
What should we check when a scheduled event changes?
Review the pending campaign, the audience, the send time, and any linked event page. Confirm the change in the sending workflow before assuming a message has been paused.